Privacy Policy

1. Introduction

This Privacy Policy describes how Removalmuscle ("we", "us", or "our") collects, uses, and protects personal information when you visit removalmuscle.world or use our home workout guide services. We are committed to handling your data responsibly and in accordance with applicable privacy laws in Australia.

2. Data Controller

Removalmuscle
933 Fernleigh Rd, Brooklet NSW 2479, Australia
Email: contact@removalmuscle.world
Phone: +61 2 6687 1216

3. Information We Collect

We may collect the following types of information:

• Contact details you provide through our contact form, including your name and email address.
• Messages and enquiries you submit to us.
• Technical data such as IP address, browser type, and device information collected through cookies and analytics tools.
• Purchase information if you buy a workout guide, including email address and transaction details.

4. How We Use Your Information

We use collected information for the following purposes:

• To respond to your enquiries and provide customer support.
• To process and deliver digital workout guide purchases.
• To improve our website functionality and user experience.
• To comply with legal obligations.

5. Legal Basis for Processing

We process personal data based on your consent (such as when you submit a contact form or agree to cookies), contractual necessity (when you purchase a guide), and our legitimate interest in operating and improving our website.

6. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in website hosting, email delivery, and payment processing. These providers are bound by confidentiality agreements and process data only on our instructions.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

8. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent at any time. To exercise these rights, contact us at contact@removalmuscle.world.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at contact@removalmuscle.world or write to us at 933 Fernleigh Rd, Brooklet NSW 2479, Australia.